To All Stakeholders at Logan International Airport

September 9, 2011

On September 11, 2001, nearly 3,000 people, from all walks of life, died as a result of the worst act of terrorism on American soil.  Millions of us felt a deep helplessness as we watched the towers of the World Trade Center collapse, the destruction and chaos at the Pentagon, and smoke billowing from the remains of United Flight 93 in a field in Pennsylvania.

Since 9/11, DHS and TSA have taken significant steps to keep Americans safe including constant enhancements and evolutions in our layered approach to security through the deployment of new technology, enhanced screening processes, and real-time application of intelligence analysis to our security measures.  Our homeland is stronger and more secure today than it was ten years ago.

TSA’s nearly 50,000 TSOs screen almost 2 million passengers each day nationwide.  TSA has deployed approximately 2,800 Behavior Detection Officers (BDOs) at more than 160 airports across the country.  The behavior detection program, which began at our airport in 2005, has led to more than 2000 arrests at airports from the observation of anomalous behaviors.  Today, there are more than 400 TSA explosives specialists at nearly 145 locations, including aviation and multimodal environments.  TSA has trained and deployed more than 800 TSA-certified explosives detection canine teams to airports and mass transit systems.  There are thousands of Federal Air Marshals who are deployed on domestic and international flights.

Along with our partners in law enforcement, TSA has conducted more than 15,000 VIPR team operations – comprised of canine teams, BDOs, TSOs and TSA security inspectors – to enhance a security presence to deter potential threats in multimodal environments.  Consider, for a moment, the many initiatives we’ve taken in our airports to improve technologies, enhance procedures and protocols, and to advance remarkable new concepts in security for the benefit of our country and our travelers.  We have such opportunities because of the quality, motivation, and adaptability of you, our front-line workforce.  After ten years of facing and meeting various challenges, through hard work, professionalism, and integrity, TSA’s own legacy as a significant force in our nation’s counterterrorism effort is emerging.

The events of 9/11 are a constant reminder of the extreme measures our adversaries will take to attack our great nation.  We know that terrorists keep adapting and evolving to try to defeat our security.  At all times, we must remain alert and vigilant in our work efforts.  In fulfilling our mission, every day, we remember and honor those who perished in the attacks, as well as the heroic men and women who sacrificed their own lives to save the lives of others.  We remain steadfast in our resolve to prevent and deter attacks like these from happening again, as we carry out our transportation security mission each and every day of the year.

Thank you for your service and dedication.


George Naccara
Federal Security Director